Effective Date: July 8, 2026
Introduction
Capitola Carpet Cleaning ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website athttps://www.capitolacarpetcleaning.netor use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Mailing address
- Service inquiries and messages
- Appointment or booking information
- Any information voluntarily submitted through our forms
How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Schedule and confirm appointments
- Send service-related updates and notifications
- Send marketing and promotional communications when consent has been provided
- Improve our website, services, and customer experience
- Comply with legal obligations
SMS Communications
If you provide consent to receive SMS communications from Capitola Carpet Cleaning, you may receive:
- Appointment reminders
- Service notifications
- Account updates
- Customer support communications
- Promotional and marketing messages (if separately consented)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request assistance by replying HELP or contacting us atzackerydavispowell@gmail.comor (831) 664-0388.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, such as:
- Customer support providers
- CRM and communication platforms
- Payment processors
- Website hosting providers
These providers are only authorized to use information as necessary to provide services on our behalf.
Required SMS Compliance Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance our services.
You may adjust your browser settings to refuse cookies if desired.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for communications
To exercise these rights, contact us atzackerydavispowell@gmail.com.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Capitola Carpet Cleaning
Website: https://www.capitolacarpetcleaning.net
Email: zackerydavispowell@gmail.com
Phone: (831) 664-0388
Address: Capitola, CA